Session Description:

As exhibition and event professionals, we have the responsibility of ensuring that attendees are as safe as possible at our events.  It is critical that there is a plan of action allowing for quick decision making. 

This session will provide an engaging, interactive experience for participants interested in event security.  We'll cover situational awareness, understand the resources available to protect public facility assemblies, and hear from subject matter experts on critical infrastructure protection to help you understand mass casualty incidents and preparedness during an event.

This session allows you to see how educating those involved in the planning and execution of a meeting or event has an impact on event participants.

Learner Outcomes:

• Learn to leverage guest services to mitigate safety and security risks.
• Hear how enhancing professionalism and assisting employees in recognizing the Impact their words or actions have on the public.
• Increase personal safety and decrease stress when encountering someone uncooperative.

Note: CEMs you will earn 1 CE's for this session.

Speaker: Mark Herrera
Director of Education
International Association of Venue Managers (IAVM)

About: Mark Herrera is the Director of Education for the International Association of Venue Managers. As part of his duties, Mark teaches Situational Awareness-Mindset training aimed at giving venues the tools to be safer and more secure. In addition, as the Director of Education for IAVM, Mark represent the Public Facility Assemblies Council on the National Fire Protection Association Committee and the Department of Homeland Security Sub-Sector Council. As a representative of the Public Assemblies Facilities Sub-Sector Council he works in collaboration with the Department of Homeland Security and the Protective Security Advisor to assure that information is provided to protect our Public Facility Assemblies and all Critical Infrastructures. Herrera is also a seasoned law enforcement officer and trainer, having spent twenty years with the Hobbs, NM, Police Department in numerous roles including Patrol Officer, Detective for the Gang and Narcotics unit, Supervisor of the Crime Prevention Division, Field Training Officer, Honor Guard Commander, and Entry Team Leader and Tactical Sergeant of the S.W.A.T. unit. During this time, his responsibilities also included the development and implementation of security policies and procedures and security awareness programs for the Community of Hobbs. Upon retiring from the police department, he leveraged his training background to implement security policies, procedures and training programs for the oil and gas industry, then later worked as an instructor for the DHS, training 3,000 armed pilots to defend against acts of terrorism involving criminal

Registration for this event will open soon. Should you have any questions, please contact the Chapter Administration office at iaeedc@myassociationhq.com or call 888-919-4677

Program Agenda

11:45 a.m. – 12:30 p.m.  Networking Reception

12:30 p.m. – 2:00 p.m.  Luncheon and Education Program

THANK YOU TO OUR LUNCH SPONSOR